Free shipping for orders over €20

Philips Media Privacy Statement

19 september 2022

Through our webshop, we process privacy-sensitive data, also known as personal data. At Philips Media, we place great importance on handling personal data carefully. We process personal data with the necessary care and security.

In processing personal data, we comply with the requirements of privacy legislation. This means, among other things, that we:

1. Clearly specify our purposes before processing personal data, as outlined in this privacy statement.
2. Limit our collection of personal data to only the data necessary for legitimate purposes.
3. In cases where your consent is required, explicitly ask for your consent before processing your personal data.
4. Take appropriate security measures to protect your personal data and require the same from third parties who process personal data on our behalf.
5. Respect your right to access, correct, or delete your personal data, if desired.

Philips Media is responsible for the processing of personal data. In this privacy statement, we explain which personal data we collect and use, and for what purpose, within the webshop www.philips-media.com. We recommend that you read this statement carefully.

If you have any questions or would like to know exactly which data we hold about you, please contact Philips Media.

Your Account

For certain parts of our webshop, you need to register first. During this process, you must provide information about yourself and choose a username. This allows us to create an account for you, which you can log into using the username and password you selected. We require your contact details, phone number, billing address, and email address for this, as it is necessary for the contract we are entering into with you. We will retain this information until you deactivate your account.

We retain this information so that you don’t have to enter it again and to contact you in relation to the execution of the contract. You can update your information at any time through your account.

Sharing with third parties

We work with certain companies that may receive your above-mentioned personal data from us.

Order Processing

When you place an order with us, we use your personal data to process the order correctly. We may share your personal data with our delivery service to ensure the order is delivered to you. We also receive payment information from your bank or credit card company. For this, we use your contact details, phone number, billing address, email address, and payment information. We need this information due to the contract we enter into with you. We retain this information until your order is completed. Certain customer data is kept longer due to the legal tax retention requirement.

Sharing with third parties

We work with certain companies that may receive your above-mentioned personal data from us.

Posting Reviews on the Website

You have the option to leave a review with us. We use the necessary personal data to publish this review on the website. For this, we use your screen name (nickname). We do this based on your consent. We retain this information until the end of the contract.

Contact Form

Through the contact form, you can ask us questions or submit requests. We use your contact details, phone number, and email address for this. We have a legitimate interest in doing so. We retain this information until we are certain you are satisfied with our response and for three months afterward. This allows us to easily refer to the information in case of follow-up questions and helps us improve our customer service.

Sharing with third parties

We work with certain companies that may receive your above-mentioned personal data from us.

Advertisements

Our webshop displays general advertisements. We do not collect personal data in this process, so we do not know whether you like these advertisements.

Sharing with Other Companies or Organizations

Except for the aforementioned partners, we do not share your personal data with other companies or organizations under any circumstances, unless we are legally required to do so (for example, if the police request it in the event of a suspected crime).

Statistics

We keep statistics on the use of our webshop. Our webshop includes social media buttons. These allow the administrators of these services to collect personal data.

Cookies

Our webshop uses cookies. Cookies are small files in which we can store information so that you don’t have to enter it again. Additionally, they allow us to recognize when you visit us again.

When you visit our webshop for the first time, we display a notification with an explanation about cookies. In this notification, we ask for your consent to use these cookies.

You can disable the placement of cookies through your browser, but some features of our webshop may not function properly as a result.

We have made agreements with other companies that place cookies about the use of these cookies. However, we do not have full control over what they do with the cookies themselves. Therefore, we recommend that you also read their privacy statements (please note: these may change regularly).

Google Analytics

We use Google Analytics to track how visitors use our webshop. We have entered into a data processing agreement with Google, which includes strict agreements on what they are allowed to track. We have not allowed Google to use the collected Analytics information for other Google services. We also ensure that Google anonymizes the IP addresses.

Security

The security of personal data is very important to us. We ensure that your data is securely protected with us. We regularly update our security measures and closely monitor potential risks.

Changes to this Privacy Statement

We reserve the right to make changes to this privacy statement. We recommend that you review this privacy statement regularly to stay informed about any changes. We will do our best to notify you of changes separately as well.

Access, Modify, and Delete Your Data

If you have any questions or would like to know which personal data we hold about you, you can always contact us. Please see the contact details below.

You have the following rights:

– To get an explanation of which personal data we have and what we do with it.
– To access the exact personal data we hold.
– To have errors in your personal data corrected.
– To have outdated personal data deleted.
– To have your personal data transferred to another party.
– To withdraw your consent.
– To object to a specific use.

Make sure to clearly identify yourself so that we can be certain we are not modifying or deleting the data of the wrong person.

Submit a Complaint

If you feel that we are not assisting you properly, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact Details

Philips Media
Curieweg 15
2408 BZ Alphen aan den Rijn
info@dexxon.nl
0172-636666